How we collect, use, and protect your personal information.
We collect personal details such as your name, phone number, email address, tenancy details, and descriptions of housing disrepair issues provided via our interactive calculator and form wizards.
Your information is used solely to assess your housing disrepair claim eligibility, coordinate with specialist legal partners, and contact you regarding your free property inspection.
We implement robust technical and organizational security measures, including 256-bit data encryption, to protect your records against unauthorized access or disclosure.
We believe every tenant deserves to live in a home that is safe, well-maintained, and fit for human habitation.