
Housing Disrepair Claims
Start your No Win, No Fee housing disrepair claim for compensation and Free Property Repairs against your Council or Housing association Landlord. Complete the enquiry form or call our freephone helpline on +44 330 124 2497 today. All calls are confidential.
Request a FREE property inspection to start the compensation claim process
What is Housing Disrepair?
Housing disrepair refers to situations where a rented property has fallen below an acceptable standard of living due to damage, deterioration, or a failure by the landlord to carry out necessary repairs. We specialize in forcing these Free Property Repairs for tenants living in council housing or housing association properties.
Under UK law, landlords have a legal obligation to ensure that residential properties are safe, structurally sound, and fit for human habitation throughout the tenancy. This duty includes maintaining heating, plumbing, electrics, and the overall structure.
A property may be considered in disrepair where issues arise that affect the tenant's health, safety, or comfort.

Enforce your rights as a tenant today
You do not have to live in unsafe conditions, and you cannot be legally evicted for demanding basic repairs. Our legal team specializes in securing compensation and forcing landlords to act under the Homes Act.
How do I make a claim?
We operate strictly on a No Win, No Fee basis to ensure zero financial risk. We currently specialise in claims against your local council, local authority, social housing & housing associations.
Before you can make a claim, you must follow the Pre-Action Protocol for Housing Conditions Claims. The pre-action protocol outlines a number of steps that you must follow before your claim can proceed. Our legal panel handles this entirely on your behalf to secure compensation and Free Property Repairs.
If your landlord fails to respond to your letter of claim or the response is not satisfactory then we issue proceedings by applying to the county court.
What can I claim for?
When you make a disrepair claim the court can order your landlord to carry out repairs. You can also be awarded compensation for:
Client Reviews
We are currently gathering feedback from our recently resolved No Win, No Fee housing disrepair claims. Check back soon to read about our clients' successful compensation and repair experiences.
Do you rent a property with physical defects?
Don't worry. We can force your landlord to provide Free Property Repairs and compensation on a strict No Win, No Fee basis.
Recognized Types of Housing Disrepair
Under the Homes (Fitness for Human Habitation) Act, landlords are legally obligated to resolve these issues. If you have reported them and been ignored, you have grounds for a claim.

Persistent dampness in walls, ceilings, or floors causing unlivable conditions and severe property degradation.

Toxic black mould growth resulting from poor ventilation or structural faults, posing severe respiratory health risks.

Unresolved leaking pipes, faulty internal plumbing, or roof deterioration causing extensive internal water damage.

Infestations of rats, mice, or insects caused by unsealed structural faults or damp gaps left unrepaired by the landlord.

Unsecure exterior doors, broken internal locks, and loose door frames compromising the safety and security of the property.

Hazardous exposed wiring, sparking plug sockets, and outdated fuse boards that fail modern safety compliance standards.

Broken boiler systems, leaking radiators, or prolonged periods without access to central heating and hot water.

Smashed panes, rotted wooden window frames, or faulty locking mechanisms causing severe drafts and security vulnerabilities.

Deep cracking in exterior brickwork, sagging internal ceilings, or unsafe staircases presenting immediate physical danger.
How can we help with claims?
We know that living with housing disrepair can be a stressful and frustrating experience that can put the health and safety of you and your family at risk. Our team of lawyers specialise in housing law and are experts when it comes to securing Free Property Repairs and personal injury compensation.
Housing disrepair cases are complex, which is why it is highly recommended that you seek the assistance of a legal professional. As specialist housing lawyers, we know exactly what it takes to make a successful claim based on the repair issues.
We can do an initial assessment of your case to find out the details and determine whether you are eligible to make a claim. If you decide to go ahead, our team will assist you throughout the process—including ensuring that you follow the pre-action protocol, submitting your claim, and gathering evidence.
How much does it cost to claim?
Filing a claim independently can be a costly process. While Legal Aid is available in cases where there is a serious risk to the health and safety of the tenants, it is difficult to secure.
Because we operate strictly on a No Win, No Fee basis, you do not have to worry about court routes (small claims, fast track, or multi track) or out-of-pocket legal expenses.
If you win your case then your landlord can be ordered to cover your costs for you.
Court proceedings & fees can vary from case to case. Call us on +44 330 124 2497 to claim today.
Enforce your rights as a tenant today
You do not have to live in unsafe conditions, and you cannot be legally evicted for demanding basic repairs. Our legal team specializes in securing compensation and forcing landlords to act under the Homes Act.
Our Policy
It doesn't matter whether your landlord is the local authority council or a housing association. If they fail to uphold their responsibility of ensuring that you are safe, you can pursue legal action. This includes claims for inconvenience, loss of amenity, and securing Free Property Repairs.
We believe that everyone should be able to access professional assistance. This is why we operate strictly on a No Win, No Fee basis. (Please note that we are unable to assist private tenants).
This means that if your claim is unsuccessful, you will not be charged any legal fees for our services. There are no upfront costs to get started.
If your claim is successful, our fees are simply deducted from the compensation awarded to you. A "no win, no fee" agreement is formally known as a Conditional Fee Agreement (CFA). Our service removes financial risk and makes it simple for tenants to pursue compensation.
How much can I receive?
The amount of compensation you can claim in the UK will depend on the specific circumstances of your case. There is no fixed payout, as each claim is assessed individually.
Housing disrepair compensation is typically calculated by reference to a percentage of your rent, alongside any additional losses. The key factors include:
- 1
Your rental amount Compensation is often linked to a proportion of the rent you pay.
- 2
Severity of the disrepair Serious issues such as damp, structural damage, or leaks result in higher compensation.
- 3
Duration of the problem The longer the disrepair has been ongoing, the stronger your claim.
- 4
Impact on daily life If the disrepair has affected your health, safety, or ability to use parts of your home.